Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 30 days of delivery
Ship items back to me within: 60 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
We are open to any custom orders ideas, just contact me and I will work with you.
Custom and personalized orders
We are open to any custom orders ideas, just contact me and I will work with you.
Do you ship outside the U.S?
Yes, we ship all over the world!
What about international shipping?
One week at the earliest, and two weeks the latest.
What are your return policies?
We accept returns only if they are defective but please reach out to me and I will work with you.
What if I have a sloped ceiling?
I can always attach a swivel to your canopy!
What if I am in a rush to receive my order?
For an extra charge we will expedite your order.